General Terms and Conditions / Legal Statements

Introduction

Welcome to MOVING VIBES STUDIO – Dance and Mouvement s.ar.l-s These General Conditions govern the terms of use for our services, including dance classes, workshops, and other activities offered by the studio. By participating in any of our programs, you agree to adhere to these terms and conditions.

Our mission is to provide a safe, inclusive, and inspiring environment for individuals of all ages and skill levels to explore and develop their passion for dance and movement. These conditions outline the rights and responsibilities of both the studio and its clients to ensure a positive experience for all participants.

Please read these General Conditions carefully before registering for any of our services. If you have any questions or need further clarification, do not hesitate to contact us.

General Terms

By registering for and participating in any activities at MOVING VIBES STUDIO, you agree to the following terms and conditions:

  • Registration and Enrollment
    • All participants must complete the registration process and provide accurate, up-to-date information.
    • Registration is required for all classes, workshops, and events.
    • Enrollment is subject to availability and may be limited based on class capacity.
  • Payments and Fees
    • All fees must be paid in full at the time of registration, unless otherwise specified.
    • Payments can be made via the Momence platform accessible through the schedule page.
    • Refunds are only available under the conditions outlined below (e.g., cancellations, illness, etc.).
  • Class Schedule and Changes
    • Class schedules are subject to change due to unforeseen circumstances or seasonal adjustments.
    • MOVING VIBES STUDIO will notify participants of any schedule changes or cancellations via email, phone, or posted notices at the studio.
  • Liability Waiver
    • By enrolling in any activities, participants acknowledge that there are inherent risks involved in physical activities, and they agree to waive any liability against MOVING VIBES STUDIO for injury or loss incurred during participation.
  • Photography and Video Recording
    • MOVING VIBES STUDIO may take photos or videos during classes and events for promotional purposes. Participants are asked to inform the staff if they do not wish to be included.
  • Amendments to General Conditions
    • MOVING VIBES STUDIO reserves the right to amend or update these General Conditions at any time. Participants will be notified of significant changes via email or posted notices.

At MOVING VIBES STUDIO, we understand that life can be unpredictable, and we aim to offer flexible solutions for our participants when cancellation is necessary. Please review our detailed cancellation policy below:

Cancellations by the Participant

  • Standard Cancellation
    Participants may cancel their enrollment up to 24 hours before the start of a class to receive a full refund of to receive their class credit back.

  • Workshop Cancellation Policy

    The cancellation policy for each workshop will be clearly outlined in the description of the workshop itself. Please refer to the specific workshop details for information on cancellations and refunds. If you have any questions or need further clarification, feel free to contact us.

  • Cancellation for Medical Reasons for Bundles and Subscriptions
    • If a participant is unable to attend due to illness or injury, they must inform MOVING VIBES STUDIO as soon as possible and provide a medical certificate.
    • With a valid medical certificate, participants will be eligible for a rescheduling of their classes, based on availability. Under exceptional circumstances, a full refund will be considered.
  • Late Arrival or No-Show
    • Participants who arrive late for a class or workshop will not be entitled to a refund or a rescheduling of the session.
    • No-shows (participants who do not attend without prior notice) will not be refunded or credited.

Cancellations by MOVING VIBES STUDIO

  • Class Cancellation by MOVING VIBES STUDIO
    • MOVING VIBES STUDIO reserves the right to cancel a class or workshop due to insufficient enrollment, instructor availability, or other unforeseen circumstances.
    • If MOVING VIBES STUDIO cancels a class, participants will be notified as soon as possible and may choose one of the following options:
      • A full refund for the canceled class or workshop.
      • A studio credit for the amount paid, which can be used for future classes or workshops.
      • The option to reschedule the session if another date becomes available.
  • Changes in Schedule or Instructor
    • If there is a change in class schedule or instructor due to unavoidable circumstances, THE STUDIO will make every effort to notify participants in advance. Participants may choose to continue with the new schedule or request a refund or studio credit if the change is not suitable.

Exceptions and Special Circumstances

  • Force Majeure
    • In the event of unforeseen circumstances beyond MOVING VIBES STUDIO‘s control (e.g., natural disasters, pandemics, government restrictions), the studio reserves the right to modify, cancel, or reschedule classes without liability for refunds.
    • If a class is rescheduled or moved online due to force majeure, participants will have the option to attend the rescheduled session, request a studio credit, or receive a partial refund.
  • Gift Certificates and Promotions
    • Gift certificates or promotional discounts are non-refundable, but can be used for future purchases or classes, subject to availability.
  • Non-Transferable Classes

Registrations are non-transferable; participants cannot transfer their spots to another individual without prior written approval from THE STUDIO.

Behavior

  • MOVING VIBES STUDIO maintains a zero-tolerance policy for harassment or discrimination of any kind.
  • Visitors are not allowed in the rooms during activity time.
  • Repeated disrespect for the premises, instructors, technical coordinators and, in general, internal rules may result in permanent exclusion from the studio.
  • All food is forbidden during lessons, particularly chewing gum and sugary drinks (juice, sports drinks, soft drinks, etc.). Non sugary drinks are allowed.
  • For any information, please wait until the end of the class so as not to disturb the teacher. You can always contact the studio by telephone or e-mail.

Safety

  • The studio declines all responsibility in the event of accident, theft or loss of objects. Any of these events should be covered by the client’s own insurances.
  • Students must avoid any accessory or behavior likely to hinder the practice of physical activities, cause accidents for themselves or for others, such as bulky jewelry, watches or the use of mobile phones during lessons. Telephone sound must strictly be turned off in the studio.

Health

  • All participants are required to follow the studio’s health and safety guidelines.
  • Participants must notify the studio of any medical conditions or injuries that may affect their participation.
  • MOVING VIBES STUDIO reserves the right to refuse participation to any person who may present a risk to their own or others’ health and safety.

The company referred to as Moving Vibes Studio in the present document is

Moving Vibes Studio SàRL-S
18, Rue du Fort Wallis
L-2714 Luxembourg

RCS: B291533

Privacy Policy

At Moving Vibes Studio we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.

Please read this Privacy Policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policy.

Visitors to our website

When someone visits ​the present website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter sign up

As part of the sign up process to our mailing list, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our emails and newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email campaigns. For more information, please see MailChimp’s privacy policy.

You can unsubscribe from our mailing list at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails, or by contacting our administration using our  contact page.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Collection of information

We collect personally identifiable information, like names, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Access to your personal information

You are entitled to access the personal information that we hold about you and request that we correct or delete this information. Please email your request to our administration using our contact page.

Changes to this privacy policy

We keep our Privacy Policy under regular review. This Privacy Policy was last updated on 18 December 2024.

Cookies Policy

We use a system of classifying the different types of cookies which we use on the website, or which may be used by third parties through our website. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

The reason we use cookies is because we want to understand how people use our website so we can make it better.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

Cookies used on this website

A list of all the cookies used on this website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies

These cookies collect anonymous information on the pages visited. By using this website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using this website, you agree that we can place these types of cookies on your device.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Third party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

Using this website without cookies

If you would rather use our website, or any other site, without any cookies being saved, please switch to a private or incognito browser window.